Shipping & Returns:
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed either in cash repayment or gift voucher within a certain amount of days.
Exclusive sale items and special offers
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Customized items:
Unfortunately we don’t offer refund or return on customized items unless ,it’s our fault in customizing.
Shipping
To return your product, you should contact us via Phone – WhatsApp (76725236) or email at info@beb2beb.com
Client will be responsible for paying for his/her own shipping costs for the returning order. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Payment methods:
The user has 2 options of payments to choose between:
1- Credit/debit card: the user can use a visa or master card to pay for the items, this method is safe and secure to a large extent because the credentials information are between the user and the bank , Beb2Beb does not keep this kind of this information in its database.
2- Cash on delivery: The user must provide his exact detailed address and contact information when placing an order, after the order is done Liban Post courier will courier will deliver the products and collect the money in addition to the delivery fees.
Privacy:
Personal information:
When creating an account in Beb2Beb website, the user must give personal information such as his name, email address; phone number and information that contains details about the identity of the user.Beb2beb will use that information in order to send daily email and sms messages to users announcing new offers, news and updates about Beb2Beb. We may unveil your Personal Information to third parties in a good faith if it necessary, for suppliers and Libanpost for example.
Contributions:
The contributions by the users posted on Beb2Beb website are stored and may be subject to be public displayed in order to enhance the service. Contributions by users usually are ratings, reviews and similar type of data.
The user must be aware of the information that is being posted when contributing and we ask the user not to include private information or any information that may offend any third party.
Feedback:
In order to provide the best service we can and to able to handle complaints and respond effectively to the user request, Beb2Beb will record all the feedback, question and complaints sent by the users.
Activity:
Beb2Beb automatically does record information related to user by using and does not use cookies or any related tool.
Security of Your Personal Information:
Beb2Beb will not give away under any circumstances any kind of personal information regarding our users.
The users can edit their personal information at any time.
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